Solid Fuel Merchants est. 1960, now 4th generation of Coal Merchants.
Coal, smokeless fuels, logs & LPG (bottled gas).
FREE DELIVERY to your door.
Are we open?
Current Opening Details
To enable us to maintain our service of supplying fuel, we have instructed our drivers to reduce and restrict the amount of contact they have while completing their duties. This will mean that, where possible, deliveries will be made without announcing arrival and without any customer contact.
We will not be requesting customers to sign for delivery and will simply note the name of the customer on the delivery system. – We will deliver the invoice to show the driver has physically been to make the delivery. If payment can be made by card (phoned to the office 01280 812666/01869 278385 or on line banking to sort code: 200675 account number; 00491209 a/c WG Hill & Son and quote your name as reference or name and invoice number:- rather than cash or cheques this will minimise further contact. (if cash or a cheque is your only method of payment then please advise and we will discuss the procedure with you.
If a customer is at the location upon arrival then our drivers will maintain a distance of at least 2 metres away and they will be wearing gloves during all deliveries. If there is a requirement to enter a facility or home, for maintenance or delivery reasons, customers will be requested to remain in another room or stay at a minimum of 2 metres away for the duration?
We have implemented all of the measures above to maintain service levels with the health and safety of our people and our customers as our top priority.
Thank you for your assistance and we wish you well during this very challenging time.
To All Customers coming to Yard
Please stand outside & Call the office 01869 278385/ 01280 812666 where we will take your order and card payment.
We will then ask you to open your boot and get back into your car OR stand a distance away so our staff can load your vehicle safely.
We will also ask for an email address so we can email your invoice to you.
We hope that while we are in the current climate with Covid-19 you will understand we must take precautions to protect our staff.